Frequently Asked Questions

Welcome to our FAQ’s - here you’ll find answers to common questions about our textiles, designs and shopping experience.

1. What kinds of products do you sell?

We offer seasonal textiles and homeware - including table linen, aprons, and cushion covers - all designed in Cornwall UK.

2. Where are your products made?

All goods are proudly made in Britain (UK), with small-batch production to ensure the highest quality.

3. What does “small-batch” mean?

We produce in limited runs to maintain exceptional quality, reduce waste, and ensure the exclusivity of our designs.

4. Do you offer bespoke or custom orders?

We currently only offer the listed designs and sizes, but we always love hearing your ideas for future collections.

5. How do I care for your linens and textiles?

For detailed instructions, please check the care label or contact us.

6. How is shipping and delivery handled?

Please refer to our Shipping page.

7. Do you ship internationally?

No, we currently only ship to UK postcodes.

8. What is your returns and exchanges policy?

Please refer to our Returns Policy.

9. How can I track my order?

Once your order has been shipped, you’ll receive an email with a tracking number so you can monitor it’s progress.

10. What payment methods do you accept?

We accept credit and debit cards and Klarna.

11. How can I contact you?

You can reach us by email at hello@meganhaigh.co.uk or through the Contact page on our website.

12. Do you offer discounts, sales or newsletter perks?

Yes - sign up to our newsletter for early access to new collections, pre-orders and occasional exclusive offers.

13. Are your products sustainable or eco-friendly?

We believe in slower living and thoughtful design. Our approach includes:

• Producing in small batches to minimise waste

• Using high-quality materials designed to last

• Supporting ethical, local manufacturing

Thank you for visiting Megan Haigh Ltd.